Privacy Policy
Effective Date: 10 September 2026 · Last Updated: 11 September 2026
CliniQ Learning respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use the CliniQ Learning website, educational platform, and related services.
1. Information We Collect
Depending on how you interact with CliniQ, we may collect the following information:
A. Personal Information
- Full Name
- Email Address
- Phone Number
- Institution Name
- Professional Role
- Country
- Billing Information
B. Account Information
- Username
- Password (stored in hashed form; we never store or have access to your plain-text password)
- Profile Preferences
- Learning Progress
- Certificates Earned
C. Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Usage Analytics
2. How We Use Your Information
We use your information to:
- Create your account
- Deliver educational content
- Process payments
- Track learning progress
- Issue certificates
- Respond to support requests
- Improve platform performance
- Send course updates
- Share newsletters (with consent)
- Meet legal obligations
We do not use your information for purposes unrelated to the services we provide except where permitted or required by law.
3. Cookies
We use cookies to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You may manage or disable certain cookies through your browser settings. Some website functionality may not work properly if cookies are disabled.
Where required by applicable law, we will obtain appropriate consent before placing non-essential cookies or similar technologies.
4. Sharing Your Information
We do not sell your personal information.
We may share information with service providers that help us operate CliniQ, including providers supporting:
- Payment processing
- Email delivery
- Cloud hosting
- Analytics
- Customer support
These providers may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of CliniQ, our users, or others.
5. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
- Secure data transmission (SSL/TLS)
- Encrypted passwords
- Access controls
- Regular security monitoring
- Secure cloud infrastructure
However, no internet-based system can guarantee absolute security.
6. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate data
- Delete your information
- Withdraw consent
- Restrict certain processing
- Request a copy of your data
- Opt out of marketing communications
To exercise applicable privacy rights, contact us using the information provided below.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and operational requirements.
8. Children's Privacy
CliniQ Learning is not intentionally directed toward children who are not permitted to use the service under applicable law.
We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
The latest version will be published on this page, together with its effective date.
10. Contact Us
If you have questions about this Privacy Policy or how CliniQ handles personal information, please contact us:
CliniQ Learning